Can't open the site

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Kingfan
Posts: 1354
Joined: Thu Apr 12, 2018 2:32 am

Can't open the site

Post by Kingfan »

I've been a long time member, but for the last few months I've had trouble reaching the website. I click on the link in my tool bar and Trombonechat almost never comes up (obviously, today was the exception). I have no problem opening any other site I visit, just this one. I try multiple times a day, but it is sometimes a week or more before I am successful. I'm ready to give up. Any suggestions?
I'm not a complete idiot, some parts are still missing! :D
Greg Songer
King 4B-F, Bach 5G
Yamaha YSL-354, Bach 5
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Matt K
Verified
Posts: 4647
Joined: Wed Mar 21, 2018 4:34 am

Re: Can't open the site

Post by Matt K »

It's almost certainly the Cloudflare protections we have enabled, I've made a few attempts to turn down the settings but it inevitably lets in too many bad actors so I have to put them back to about where they are now.

Any particular device you having the issue with? If you'd like to send me an email, I can help if you're having trouble accessing.
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Richard3rd
Posts: 74
Joined: Sat Dec 12, 2020 4:48 pm

Re: Can't open the site

Post by Richard3rd »

Kingfan wrote: Mon Oct 06, 2025 11:57 am I've been a long time member, but for the last few months I've had trouble reaching the website. I click on the link in my tool bar and Trombonechat almost never comes up (obviously, today was the exception). I have no problem opening any other site I visit, just this one. I try multiple times a day, but it is sometimes a week or more before I am successful. I'm ready to give up. Any suggestions?
I click on it twice and it always loads.
Richard

Yamaha 321 Euphonium
King 1130 Marching Trombone (Flugabone)
GabrielRice
Posts: 1575
Joined: Fri Mar 23, 2018 1:20 pm

Re: Can't open the site

Post by GabrielRice »

I've been finding that it won't open fresh if I have facebook open. If I close facebook and then try again it will usually come up.

It also often won't open the first time as a new tab with my gmail windows open, but often will the second time.

I use Chrome.
Gabe Rice
Stephens Brass Instruments Artist

Faculty
Boston University School of Music
Kinhaven Music School Senior Session

Bass Trombonist
Rhode Island Philharmonic Orchestra
Vermont Symphony Orchestra
MStarke
Posts: 1024
Joined: Tue Jan 01, 2019 11:33 pm

Re: Can't open the site

Post by MStarke »

For whatever reason I also normally have to try twice, but the second time it normally works (most of the times having to confirm that I am human :-)). It takes a bit longer, but is relatively reliable this way.
Markus Starke

Alto, tenor, bass and contra (plus euphonium and bass trumpet)

Occasional freelance trombonist
Former Founder/Owner MST STUDIO Mouthpieces

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