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New user can't register

Posted: Fri Feb 02, 2024 6:19 am
by mikerspencer
Hey all (and esp mods)

A pal is trying to register, but can't because his email address is in use. However, when he tries to do a password reset he doesn't get an email (yes, he has checked his spam).

What's the best way to resolve this?

Thanks!

Re: New user can't register

Posted: Fri Feb 02, 2024 8:01 am
by Matt K
If you can have them email me directly (email is in the contact bubble), I'll handle it.

Re: New user can't register

Posted: Fri Feb 02, 2024 10:15 am
by mikerspencer
Fab, thanks Matt.

Re: New user can't register

Posted: Sat Feb 03, 2024 6:39 am
by MJFreets
Thanks Mike for posting this and thanks Matt for sorting it!

Re: New user can't register

Posted: Sat Feb 03, 2024 7:34 am
by Matt K
MJFreets wrote: Sat Feb 03, 2024 6:39 am Thanks Mike for posting this and thanks Matt for sorting it!
:good:

Re: New user can't register

Posted: Fri Jul 05, 2024 8:18 am
by mpiechota
Matt - are you still able to assist with issues like this? I have a similar issue with my original account on my Gmail - this one is registered with an ancient Yahoo address that I don't really use. I have a Twitter account that I don't really use either, so I can try to follow / contact you there if you don't mind. Thank you!

Re: New user can't register

Posted: Fri Jul 05, 2024 7:25 pm
by Matt K
Yes, you should now be able to see my email or pm me.