Hey all (and esp mods)
A pal is trying to register, but can't because his email address is in use. However, when he tries to do a password reset he doesn't get an email (yes, he has checked his spam).
What's the best way to resolve this?
Thanks!
New user can't register
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- Posts: 13
- Joined: Fri Jul 01, 2022 2:45 am
- Location: Lothians, Scotland
- Matt K
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- Joined: Tue Mar 20, 2018 10:34 pm
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Re: New user can't register
If you can have them email me directly (email is in the contact bubble), I'll handle it.
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- Posts: 13
- Joined: Fri Jul 01, 2022 2:45 am
- Location: Lothians, Scotland
Re: New user can't register
Fab, thanks Matt.
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- Posts: 0
- Joined: Sun Mar 29, 2020 6:42 am
Re: New user can't register
Thanks Mike for posting this and thanks Matt for sorting it!
- Matt K
- Verified
- Posts: 4240
- Joined: Tue Mar 20, 2018 10:34 pm
- Contact:
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- Posts: 3
- Joined: Fri Jul 05, 2024 7:58 am
Re: New user can't register
Matt - are you still able to assist with issues like this? I have a similar issue with my original account on my Gmail - this one is registered with an ancient Yahoo address that I don't really use. I have a Twitter account that I don't really use either, so I can try to follow / contact you there if you don't mind. Thank you!
- Matt K
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- Posts: 4240
- Joined: Tue Mar 20, 2018 10:34 pm
- Contact:
Re: New user can't register
Yes, you should now be able to see my email or pm me.