New user can't register

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mikerspencer
Posts: 13
Joined: Fri Jul 01, 2022 2:45 am
Location: Lothians, Scotland

New user can't register

Post by mikerspencer »

Hey all (and esp mods)

A pal is trying to register, but can't because his email address is in use. However, when he tries to do a password reset he doesn't get an email (yes, he has checked his spam).

What's the best way to resolve this?

Thanks!
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Matt K
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Posts: 4240
Joined: Tue Mar 20, 2018 10:34 pm
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Re: New user can't register

Post by Matt K »

If you can have them email me directly (email is in the contact bubble), I'll handle it.
mikerspencer
Posts: 13
Joined: Fri Jul 01, 2022 2:45 am
Location: Lothians, Scotland

Re: New user can't register

Post by mikerspencer »

Fab, thanks Matt.
MJFreets
Posts: 0
Joined: Sun Mar 29, 2020 6:42 am

Re: New user can't register

Post by MJFreets »

Thanks Mike for posting this and thanks Matt for sorting it!
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Matt K
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Re: New user can't register

Post by Matt K »

MJFreets wrote: Sat Feb 03, 2024 6:39 am Thanks Mike for posting this and thanks Matt for sorting it!
:good:
mpiechota
Posts: 3
Joined: Fri Jul 05, 2024 7:58 am

Re: New user can't register

Post by mpiechota »

Matt - are you still able to assist with issues like this? I have a similar issue with my original account on my Gmail - this one is registered with an ancient Yahoo address that I don't really use. I have a Twitter account that I don't really use either, so I can try to follow / contact you there if you don't mind. Thank you!
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Matt K
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Re: New user can't register

Post by Matt K »

Yes, you should now be able to see my email or pm me.
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