Shires Parts

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Amconk
Posts: 260
Joined: Thu Jun 14, 2018 11:30 am
Location: 97524

Shires Parts

Post by Amconk »

Anyone ever have any luck getting repair/replacement parts from shires?

I have a valve section I'm working on, but I need the bell connector nuts, slide receiver and upper tuning slide male receiver. I've sent in several inquiries via the website using the part numbers from their schematics, but I have received no response.

Any suggestions?
Michael Conkey
Southern Oregon Trombonist

-Shires Tenor: 7GLW, Rotor, TW25-47, GX TS
-Eastman ETB-634G
-Conn 23H Silver Plate
-Jin Bao Alto
Elow
Posts: 1880
Joined: Mon Mar 02, 2020 6:18 am

Re: Shires Parts

Post by Elow »

They will get to it if you contact them enough. Maybe send an email to [email protected] and leave a voicemail as well to the repair department.
Lhbone
Posts: 204
Joined: Sun Sep 01, 2019 9:56 am
Location: Maryland

Re: Shires Parts

Post by Lhbone »

I've had great luck getting in contact with them using the [email protected] email. I think Nick Martino handles that account. He might need the occasional nudge if it's a particularly busy time of year for them but is typically responsive and very helpful!
Amconk
Posts: 260
Joined: Thu Jun 14, 2018 11:30 am
Location: 97524

Re: Shires Parts

Post by Amconk »

Thanks, I tried emailing that email, we'll see if I get any response
Michael Conkey
Southern Oregon Trombonist

-Shires Tenor: 7GLW, Rotor, TW25-47, GX TS
-Eastman ETB-634G
-Conn 23H Silver Plate
-Jin Bao Alto
Clundqui
Posts: 1
Joined: Wed Nov 13, 2024 12:00 pm

Re: Shires Parts

Post by Clundqui »

I’ve had a similar experience. I just need a few simple parts (just some springs) over the last 2.5 weeks I’ve called multiple times, left messages, and sent emails with no response. I spoke with reception a few times and no one but the repair manager could help.
Last edited by Clundqui on Wed Nov 13, 2024 12:04 pm, edited 1 time in total.
Amconk
Posts: 260
Joined: Thu Jun 14, 2018 11:30 am
Location: 97524

Re: Shires Parts

Post by Amconk »

I finally got ahold of Nick Martino, and he said I could order the parts, but had to send him my credit card over email, or wait for the receptionist to call and take it over the phone. I'm still waiting for the phone call.
Michael Conkey
Southern Oregon Trombonist

-Shires Tenor: 7GLW, Rotor, TW25-47, GX TS
-Eastman ETB-634G
-Conn 23H Silver Plate
-Jin Bao Alto
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