TromboneChat Status Update (2018.11.09)

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Neo Bri
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TromboneChat Status Update (2018.11.09)

Post by Neo Bri » Fri Nov 09, 2018 10:51 am

Hey Chatters,

I'm happy to announce that we're migrated the site to a more stable platform and we shouldn't have so many problems in the future. Several things still need to settle, and anyone having problems is encouraged to dump their cookies, but in a short time everyone should be good to go. Thanks for your patience!

I fully expect to have no outages anymore. Expect a few other subtle upgrades as well.
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BGuttman
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Re: TromboneChat Status Update (2018.11.09)

Post by BGuttman » Fri Nov 09, 2018 11:31 am

Thanks, Bri.

I really got worried when I got a 403 error this morning. Guess I just tried to log in while the move was on.

For everybody else, don't be surprised if you have to log in and request save credentials again.
Bruce Guttman
Merrimack Valley Philharmonic Orchestra
Nhtrombone
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Re: TromboneChat Status Update (2018.11.09)

Post by Nhtrombone » Fri Nov 09, 2018 2:54 pm

As others have said, I'd be happy to make a monetary contribution for the continued success of trombone chat.
LarryPrestonRoberson
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Re: TromboneChat Status Update (2018.11.09)

Post by LarryPrestonRoberson » Sat Nov 10, 2018 8:26 pm

I can view and login from Facebook—mobile app at least. But when I attempt to login from a browser, I’m getting errors—unable to connect to server.
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BGuttman
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Re: TromboneChat Status Update (2018.11.09)

Post by BGuttman » Sat Nov 10, 2018 9:19 pm

You may need to use our IP address: 206.189.209.207

The URL translator tables on some servers may not have updated to the new site location yet.
Bruce Guttman
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afugate
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Re: TromboneChat Status Update (2018.11.09)

Post by afugate » Sun Nov 11, 2018 5:02 am

FYI, HTTP is working for me, but HTTPS is not. I receive a "connection refused", which makes me think the apache instance isn't listening on port 443.

Also, in reviewing the network responses, it looks like we might be able to reduce the server load/capacity by offloading some assets (like favicon, gifs, etc) to a content distribution network like cloudflare or cloudfront. Inexpensive, and allows the primary server(s) to focus on delivering unique content.

FYI, I spent almost 2 decades leading the development team for Oklahoma's highest trafficked website, NewsOK.com. Happy to help with any of this, if it would be beneficial to "the cause". :)

--Andy in OKC
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Matt K
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Re: TromboneChat Status Update (2018.11.09)

Post by Matt K » Sun Nov 11, 2018 9:27 am

Sorry, those issues should all be taken care of now. That's what happens when you do the work at 1AM so that it doesn't affect most users :lol:

That's a good suggestion too, Andy! We'll be taking that into consideration for sure
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Re: TromboneChat Status Update (2018.11.09)

Post by Kbiggs » Sun Nov 11, 2018 10:28 am

The IP address—206.189.209.207—now shows up in the status bar, rather than “trombonechat.com.” Also, I get the message that this site isn’t secure. Is that right, or do I need to reset something?
I have known a great many troubles, but most of them have never happened.
—Mark Twain (attributed)
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Matt K
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Re: TromboneChat Status Update (2018.11.09)

Post by Matt K » Sun Nov 11, 2018 11:58 am

Kbiggs wrote:
Sun Nov 11, 2018 10:28 am
The IP address—206.189.209.207—now shows up in the status bar, rather than “trombonechat.com.” Also, I get the message that this site isn’t secure. Is that right, or do I need to reset something?
That's a DNS problem. Basically, after a DNS change, your ISP, local nodes, computer, browser, etc. will have the the DNS records updated within 72 hours of the change. You might be able to reset all of your browser settings but that isn't guaranteed to work. On Chrome (which I don't normally use), trombonechat.com is redirecting appropriately and the SSL cert is in place. In Firefox, which I normally use, it still is pointing to the old IP, which is forwarding directly to the new IP.
afugate
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Re: TromboneChat Status Update (2018.11.09)

Post by afugate » Mon Nov 12, 2018 11:08 am

Matt K wrote:
Sun Nov 11, 2018 11:58 am
Kbiggs wrote:
Sun Nov 11, 2018 10:28 am
The IP address—206.189.209.207—now shows up in the status bar, rather than “trombonechat.com.” Also, I get the message that this site isn’t secure. Is that right, or do I need to reset something?
That's a DNS problem. Basically, after a DNS change, your ISP, local nodes, computer, browser, etc. will have the the DNS records updated within 72 hours of the change. You might be able to reset all of your browser settings but that isn't guaranteed to work. On Chrome (which I don't normally use), trombonechat.com is redirecting appropriately and the SSL cert is in place. In Firefox, which I normally use, it still is pointing to the old IP, which is forwarding directly to the new IP.

@Matt, it sounds like your browser itself has cached the DNS. I bet if you ping www.trombonechat.com, you'll find the new server is responding. It's the computer itself that does the DNS lookup, but applications are permitted to cache as they see fit.

And if we need to move again (and let's hope not), it can be useful to set the DNS Time To Live (TTL) to something relatively short like 5 minutes. Just do it a couple of days in advance, and then bump it back up after the move.

(Sorry if I'm telling you stuff you already know.)

--Andy in OKC
Kbiggs
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Re: TromboneChat Status Update (2018.11.09)

Post by Kbiggs » Tue Nov 13, 2018 9:26 am

Fixed it. For Mac and iOs users on a iPad: delete the icon on the Favorites page, and then install another.
I have known a great many troubles, but most of them have never happened.
—Mark Twain (attributed)
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